Non-destructive entry first, always
A lockout should not turn into a new door. Our engineers are trained in non-destructive entry — picking, bypassing and decoding — and open the vast majority of locks with zero damage, including modern anti-snap cylinders and multipoint uPVC mechanisms. Drilling is the last resort, never the first, and if a lock genuinely has to be drilled we tell you before we start, agree the price, and fit a new British Standard lock on the spot so you're secure the moment we leave.
What it costs, straight
Lockouts start from £59 and there is no call-out fee — you pay for the job, not for us turning up. The engineer confirms the exact fixed price on the phone before he sets off, and that's the price you pay. If you've lost your keys rather than locked them inside, we'll also quote for a lock change at the same time so you're not lying awake wondering who has a key.
Lost keys, snapped keys, keys locked inside
Whatever the cause, we've seen it: keys snapped off in the lock on a frosty morning, keys locked inside with the door on the latch, keys lost on a night out, a slam lock that's shut behind you. Bring ID if you have it (a parcel or a letter inside the property is fine once we're in) — we open doors for the people who live and work behind them, and we take that seriously.
Back inside in minutes, not hours
Being locked out is the one locksmith job nobody plans for, and it never happens at a convenient time. Apollo Locksmith keeps engineers on the road across London and the Home Counties round the clock, so when you ring we're not waking somebody up — we're sending the nearest van. Most lockouts see an engineer at the door within 20 to 40 minutes, and we'll give you an honest arrival time on the phone, not a guess.
- DBS-checked, fully insured engineers
- British Standard locks on every van
- Non-destructive entry wherever possible
- 12-month guarantee on parts and labour